Complaints management
Stay ahead of
every complaint.
Automatically categorize complaints, track SLA breaches, and surface the root causes driving frustration and churn—so your team can prioritize fixes, not just tickets.
Understand every issue. Fix what matters.
Automatically categorize complaints, track SLA breaches, and surface the root causes driving frustration and churn—so your team can prioritize fixes, not just tickets
Automatic routing
and categorization
We auto-tag and route every issue to the right team—so your ops and support teams spend less time triaging and more time fixing what matters.
Built in SLAs
Every complaint is tracked against your defined SLAs, with breaches flagged instantly—so your team can act fast, stay compliant, and keep response times in check.
Turn complaints into Insights
We analyze every complaint to uncover patterns, flag root causes, and highlight what’s driving churn or frustration so your team can fix the real issues, not just respond to them.
