Scale QA across every customer interaction with an LLM trained on your workflows, policies, and risk triggers.
in First time resoluton
AI agents track disputes with built-in CFPB and Mastercard rules—flagging SLA risks and compliance issues before they escalate.
compliance across all interactions
Automatically segment customer issues by type—product bugs, service delays, or experience gaps and get a clear view of top complaints and recurring pain points.
to customer insights
Built for financial services
Review and support every customer interaction using AI, automatically route high-risk issues and get customer insights at speed.
Rulebase reviews every interaction automatically—flagging legal threats, compliance breaches, and customer issues before they escalate.
Guide agents in real time
Real-time help for agents—context, history, and guidance, right when they need it.
All the tools to maintain quality and compliance
From real-time dispute monitoring and SLA tracking to custom scorecards, we flag the issues that matter so your team can focus on fixing them, not finding them.
Say goodbye to blind spots
Automatically flag missed SLAs, unresolved disputes, and compliance risks before they slip through the cracks.
Automatically categorize every issue into product or service themes, and surface the top complaints driving churn, frustration, or escalation.
Trained on your policies and built-in regulations, Rulebase flags risk and keeps your team one step ahead, no manual reviews needed.
Rulebase reviews every interaction automatically—flagging legal threats,
compliance breaches, and customer issues before they escalate.
GDPR Ready
SOC II Compliant
ISO 27001*
