Recover the revenue
stuck in onboarding.

Get customers to revenue faster, restart the ones who stall, and clear the backlog before it costs you.

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Trusted by the fastest growing financial services.

Lesaka Technologies

Read every signal.
Act on every blocker.

Agents watch every account across the lifecycle, catch stalled revenue, and run the follow-up until the account is transacting.

28

Summary

James Carter reported being charged twice for a single card payment and losing access to the funds. Read more

Timeliness
Did the agent respond
within the SLA window?
Auto Fail0/5

James’s first message went unanswered for 41 minutes, far beyond the 5-minute first-response target. Two follow-up questions were also left unanswered before the ticket was closed, so the interaction breached the timeliness standard.

Passed checks (6)Not applicable checks (2)

Check 1

For @Chats, the agent should send a first response within 5 minutes and acknowledge the customer’s issue before troubleshooting.

Software waits to be told.
An agent keeps working.

old software

RULEBASE AGENTS

Tells you revenue is at risk. Leaves the chase to your team.

Runs the recovery play end to end, no human trigger

Waits until the customer complains. Then opens another ticket.

Signals trigger action and every account gets chased.

Finds dormant accounts when the quarter is already gone.

Daily recovery, per account, from live data.

"We saved 40 hours a week on manual reviews."

Rulebase allows nothing to slip through. We trigger workflows automatically to solve issues before they escalate.

Francis Madubogu

Head of Service Measurement and Analytics

Catch every dollar at risk
without hiring to do it.

Listen

Ingest

Read from tickets, conversations, applications, documents, KYC checks, CRM notes, transactions, and internal systems.

Understand

Model

Signals start agents. Agents run the full horizon: follow-ups, re-checks, escalations, until revenue moves.

Act

Execute

The agent sends, retries, files, reports. Every action logged with why.

Zendesk09:02

When will our account be active? we sent docs last week

Sardine

KYB Check - 2 of 5 documents received

Salesforce11d ago

Estimated revenue - $98,000

Onboarding agent

Falcon Junction fulfillment

Stalled 11 days on missing KYB. Merchant asking for status

ThinkingNext verify 3 remaining docs
Then Wait 48h, escalate to owner if silent
At risk$98K
Replied to customer, requested UBO, Company formation and ID

3 remaining documents

Document recieved

Running KYB checks with Sardine before human review

Customer ready to onboard

Salesforce updated and handed over for final review

Works with your existing stack

Snowflake

Snowflake

Ask anything with Snowflake CoWork. Build anything with Snowflake CoCo.

Zendesk

Zendesk

Move beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale

Intercom

Intercom

Act on every conversation in real time, catch the at-risk customer mid-chat and keep them before they leave.

Salesforce

Salesforce

Turn account and pipeline data into action, revive dormant customers and chase stalled deals on their own.

Genesys

Genesys

Orchestrate better experiences with AI that knows what your customers want and how your business works.

Stripe

Stripe

Stripe is a financial platform that helps businesses accept payments, manage billing, and move money.

Plaid

Plaid

Payments, onboarding, lending, and financial data all through one API platform.

Sardine

Sardine

Unifying fraud prevention, AML compliance, and real-time transaction monitoring in one platform

Slack

Slack

Agents post recoveries, alerts, and updates directly to your team channels.

Every customer conversation, covered.

The AI revenue workforce for financial services. From approved to transacting, no account left behind.

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