introducing Sentinel

AI-powered quality

assurance for financial services.

The AI-powered compliance analyst for financial services.

Automate QA with 100% coverage using our custom-built AI agent for financial services. Track rep performance, assign personalized AI coaching, and boost NPS while eliminating violations

Automate QA with 100% coverage using our custom-built AI agent for financial services. Track rep performance, assign personalized AI coaching, and boost NPS while eliminating violations

Schedule a demo

Schedule a demo

BACKED BY

What we do

PERFORMANCE AND COMPLIANCE WITHOUT THE HASSLE

Automatically identify quality

issues in real-time with 100%

coverage while reducing costs

Automatically identify quality issues in real time with 100%

coverage while reducing costs

Real time scanning across all customer interactions.

Real time scanning across all customer interactions.

Scan and flag violations as they happen, based on your internal policies, assessment cards and a custom built regulatory graph of your companys regulatory requirements.

Scan and flag violations as they happen, based on your internal policies, assessment cards and a custom built regulatory graph of your companys regulatory requirements.

Customise assessment cards for your specific usecase.

Customise assessment cards for your specific usecase.

Customise assessment cards to evaluate employees as you see fit, with in built templates.

Customise assessment cards to evaluate employees as you see fit, with in built templates.

Personalised A.I coaching with interactive call simulations for all employees.

Personalised A.I coaching with interactive call simulations for all employees.

Automatically create call simulations from past violations and training materials, and allow employees to upscale with personalised coaching.

1-Click audits and reports across all customer interactions.

1-Click audits and reports across all customer interactions.

Automatically generate audit reports and management information for the board using natural language.


Automatically generate audit reports and management information for the board using natural language.


legislative coverage across

legislative coverage across

We can also support any new legislations within 10 days.

We can also support any new legislations within 10 days.

Consumer Financial Protection Bureau

fINANCIAL TRADE

COMMISSION

fINANCIAL TRADE COMMISSION

pRUDENTIAL REGULATION AUTHORITY

fINANCIAL CONDUCT

AUTHORITY

fINANCIAL CONDUCT AUTHORITY

Who is it for?

Who is it for?

Our solution is designed for compliance, QA, and customer service leads who are grappling with high QA costs, gaps in oversight, and challenges in tracking performance. By automating quality assurance with 100% coverage, it reduces the need for manual monitoring, streamlines coaching, and helps eliminate compliance violations

Schedule a demo

Schedule a demo

Schedule a demo

Schedule a demo

Customer service leaders

As a customer service lead, delivering exceptional experiences is key. Our personalized AI coaching and interactive call simulations equip your team, while 1-click audits automate all your reporting requirements

Compliance leaders

Quality assurance leaders

Customer service leaders

As a customer service lead, delivering exceptional experiences is key. Our personalized AI coaching and interactive call simulations equip your team, while 1-click audits automate all your reporting requirements

Compliance leaders

Quality assurance leaders

Customer service leaders

As a customer service lead, delivering exceptional experiences is key. Our personalized AI coaching and interactive call simulations equip your team, while 1-click audits automate all your reporting requirements

Compliance leaders

As a compliance lead, you need to minimize violations and ensure adherence. Our real-time scanning of all customer interactions helps you quickly identify risks and manage compliance effectively.

Quality assurance leaders

As a QA lead, consistent performance tracking is challenging. Our AI agent ensures 100% coverage with customizable assessment cards, delivering real-time insights to tackle key risks and provide actionable feedback.

Integrations we provide

Integrations we provide

Integrate with CCaaS solutions and all key platforms across your customer journey. Our system connects seamlessly with communication tools.

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+ 20 more

Do not see an integration you need? We are happy to support any new integrations needed within 7 days

Security

Security

We take security very seriously. All data is encrypted with AES-256 encryption, and your data is stored in secure, GDPR-compliant data centers located in Europe, safeguarding against unauthorized access and breaches.

AES-256

AES-256 encryption

GDPR Compliant

SOC-2

* Q1 2025

We have done this before

We have done this before

Our founding team, with experience at Microsoft, Goldman Sachs, and various fintechs, has firsthand knowledge of compliance challenges. We understand the difficulties organizations face in managing QA costs while ensuring effective compliance oversight and improving the customer experience.

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Our mission is to transform compliance operations by automating the quality assurance of customer interactions, ensuring 100% coverage across every call. The founding team, with extensive experience in designing solutions for businesses of all sizes and deep expertise in financial compliance, saw a critical need for comprehensive, scalable oversight that traditional methods couldn't meet.

By creating a solution that automates the QA process, we eliminate the gaps and inefficiencies that pose risks to organizations. Our goal is to empower compliance teams to enhance their operational efficiency, safeguard their businesses, and build trust through complete and accurate oversight of all customer interactions.

Built by previous technology and compliance teams at

Built by previous technology and compliance teams at

Gideon Ebose

Chidi Williams

Rulebase

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